Service Reviews For Sport Clips Haircuts of Odessa

Everyone knows they prioritize online check-in over walk-in. The board updates and names pop up out of no where, which is fine. But when I walk in and ask if there is a wait and the sarcastic chick in glasses (your lucky I didn’t get your name) looks at me like I’m stupid and says “do you not see theres only two people in here?” now we have a problem. Had I asked for sarcasm you would’ve nailed it. Next time I’ll embarrass you in front of your coworkers and everyone in that business.

Every time I try online check in it is not available. Tried calling to get on list for Lisa who comes in late and could not get on the list for her. You lost a customer.

Wait time is terrible. 11/16 The monitor said 40 mins when I checked in. 1hr and 30 mins later still no haircut. I finally left with no haircut since I had to pick up my granddaughter from school. I was furious cause I waited 1-1/2 hrs for nothing. Never thought I would be there that long. From what I could tell the stylists took their time and took longer than needed between cuts. I noticed they would go to the back and hang there forever before coming back to take the next customer. Poor management. This location used to not be this way. They would try and get you through as fast as possible. I’m going to have to find another place to get a haircut. Very disappointed!!